Contact Us

Once you place an order, you will receive an email and an sms notification with details of the order. From there, you can check the status of your order by clicking on the link provided in the email. You can click on the Track Order section of the website. For that, you will need to provide your Order ID and the Phone Number/ Email ID you have used to place the order.

Congratulations on your relocation! We can help you with that and you can write to us care@ddassstore.com

Once your order has reached the Distribution Center, you will receive a call prior from our delivery team to schedule your delivery.

In case you missed the delivery, the logistic partner will try to deliver the product on the next business day and you will receive a call prior from our delivery team to schedule your delivery.

Usually our pooja mandirs & home decor are delivered, within 5-7 days & Pooja Mandpam & Customized Pooja Mandir within 4-5 weeks. Kindly check delivery time during placing the order.

At D’DASS Store, you can shop with any of the following options:

Visa, MasterCard and American Express Credit Cards. Debit card with major banks. Credit Card EMIs (Kotak, SBI, Axis, ICICI, HDFC, Citibank) Wallets (Amazon Pay, UPI etc.) No Cost EMI with all major banks.

EMI Facility is available for all Axis, HDFC, HSBC, ICICI, IndusInd, Kotak, and standard chartered cardholders. The current EMI facility is available for 3, 6, 9, 12 month installments.

D’DASS Store never requests customers to share any of your personal details over email or phone.

You will receive an email confirmation and an SMS from ddassstore.com once your order is successfully placed. The mail & SMS will have all the details related to your order.

Yes, it is completely safe to use credit card, debit card or net banking while shopping with D’DASS Store.

Please note that as mentioned on our product pages as well, there might be a slight variation in the shade of the actual product and the image shown on the screen, due to the screen resolution and photography effects.

No, we do not offer cash on delivery/card on delivery as payment options

Click on the My Account Icon, present at the top right corner of our D’DASS Store website and at the bottom right corner of our D’DASS Store mobile website. This will show a pop-up menu where you can register from either of the following ways to get on board.

Manual form filling: You can manually fill up the form to register yourself by filling the general details.

Sign up with Facebook: You can also sign up through your Facebook account by clicking on “or continue with facebook”, presented at the below side of the popup menu.

Sign up through Gmail: You can also sign up through your Gmail account by clicking on “or continue with Gmail”, presented at the below side of the popup menu.

Your D’DASS Store account is now ready.

In order to change your phone number or shipping address, please reach out to the customer support team through care@ddassstore.com

The warranty we offer differs from product to product, based on the materials used. For that, please refer to the warranty tab on individual product pages. (Solid wood will contract and expand throughout the life of the product in response to seasonal climate variations and is thus not included in warranty.) However, all the wooden furniture comes with 1 year of warranty. This warranty covers all manufacturing faults and defects. It’s noteworthy that it does not cover wear and tear caused by use, or damage caused by accidents or failure to follow care instructions. The warranty is valid for 365 days from the date of the order and is only available to the original purchaser of the product.

First off all, apologies if that happens. If you notice that you are facing issues with your furniture, please write us at care@ddassstore.com Or You can also fill-up the form Click Here